Indigo: Frustrating that you have to go hunting the web...
Indigo отзыв клиента от пользователя GetHuman GetHuman-393597 из ноябрь 19-го, 2017
Background on GetHuman-393597's case
GetHuman: GetHuman-393597 - can you tell our other Indigo customers when your case took place?
GetHuman-393597: Yeah. It was middle of the night, on ноябрь 10-го.
GetHuman: Did you reach out to Indigo, and if so, how?
GetHuman: And which of these common Indigo customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-393597 a list of common Indigo problems)
GetHuman-393597: "Change or cancel order" was why I was trying to call.
GetHuman-393597's review of Indigo customer service
GetHuman: So how would you sum up your experience for GetHuman's Indigo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-393597: Frustrating that you have to go hunting the web for a phone number for them but once I found this number it worked fine.
GetHuman: Let's quantify your experience contacting Indigo. On a scale of 1 to 5, how easy is it go get help on a Indigo problem?
GetHuman-393597: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-393597: I'd give them a four out of five on communication.
GetHuman: And what about Indigo's ability to quickly and effectively address your problem?
GetHuman-393597: For that I would say five out of five.
GetHuman: And finally- any advice for other Indigo customers?
GetHuman-393597: Позвоните им рано днем или поздно. Не забывайте личную информацию или информацию об учетной записи, которая может вам понадобиться, чтобы Indigo знал, кто вы.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-393597 taken from his Indigo customer service problem that occurred on ноябрь 10-го, 2017.