DirecTV: Ur **** days a week service does not work.calle...
DirecTV отзыв клиента от пользователя GetHuman ~Very unhappy customers из ноябрь 28-го, 2017
Background on ~Very unhappy customers's case
GetHuman: ~Very unhappy customers - can you tell our other DirecTV customers when your case took place?
~Very unhappy customers: Yup. It was afternoon, on ноябрь 26-го.
GetHuman: Did you reach out to DirecTV, and if so, how?
GetHuman: And which of these common DirecTV customer issues best describes the reason you wanted to talk to them?
(Shows ~Very unhappy customers a list of common DirecTV problems)
~Very unhappy customers: "Technical support" was why I was trying to call.
~Very unhappy customers's review of DirecTV customer service
GetHuman: So how would you sum up your experience for GetHuman's DirecTV customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Very unhappy customers: Ur **** days a week service does not work.called * get tech support and no one answers.i thought for a small company as your self u would have tech support ** hours a day,but u don't.ur company ***** and I will be calling DISH NETWORK for there service.direct tv is thee WORST Cable company EVER!!!!!!!
GetHuman: Let's quantify your experience contacting DirecTV. On a scale of 1 to 5, how easy is it go get help on a DirecTV problem?
~Very unhappy customers: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Very unhappy customers: I'd give them a three out of five on communication.
GetHuman: And what about DirecTV's ability to quickly and effectively address your problem?
~Very unhappy customers: For that I would say two out of five.
GetHuman: And finally- any advice for other DirecTV customers?
~Very unhappy customers: Позвоните им рано днем или поздно. Не забывайте личную информацию или информацию об учетной записи, которая может вам понадобиться, чтобы DirecTV знал, кто вы.
GetHuman: Well there you have it. Some useful feedback and words from ~Very unhappy customers taken from his DirecTV customer service problem that occurred on ноябрь 26-го, 2017.