Equifax: The CSR was very gracious but I had a little tr...

Equifax отзыв клиента от пользователя GetHuman ~Mary Barksdale из ноябрь 27-го, 2017

Background on ~Mary Barksdale's case

GetHuman: ~Mary Barksdale - can you tell our other Equifax customers when your case took place?
~Mary Barksdale: Yes I can. It was afternoon, on ноябрь 25-го.
GetHuman: Did you reach out to Equifax, and if so, how?
~Mary Barksdale: I used the 866-640-2273 number I found for on the GetHuman Equifax customer phone number page I was on: Equifax Customer Service Phone Number
GetHuman: And which of these common Equifax customer issues best describes the reason you wanted to talk to them?
(Shows ~Mary Barksdale a list of common Equifax problems)
~Mary Barksdale: "Fix credit score" was why I was trying to call.

~Mary Barksdale's review of Equifax customer service

GetHuman: So how would you sum up your experience for GetHuman's Equifax customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mary Barksdale: The CSR was very gracious but I had a little trouble understanding, but we got my issue accomplished in a short period of time.
GetHuman: Let's quantify your experience contacting Equifax. On a scale of 1 to 5, how easy is it go get help on a Equifax problem?
~Mary Barksdale: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mary Barksdale: I'd give them a four out of five on communication.
GetHuman: And what about Equifax's ability to quickly and effectively address your problem?
~Mary Barksdale: For that I would say five out of five.
GetHuman: And finally- any advice for other Equifax customers?
~Mary Barksdale: Позвоните им рано днем или поздно. Не забывайте личную информацию или информацию об учетной записи, которая может вам понадобиться, чтобы Equifax знал, кто вы.
GetHuman: Well there you have it. Some useful feedback and words from ~Mary Barksdale taken from his Equifax customer service problem that occurred on ноябрь 25-го, 2017.


3.17 of 5 stars | 638 reviews

~Mary Barksdale's Equifax Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Equifax, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Equifax in any way.

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