Green Dot: My silver strip from money pak came off can't a...
Green Dot отзыв клиента от пользователя GetHuman GetHuman120999 из декабрь 10-го, 2017
Background on GetHuman120999's case
GetHuman: GetHuman120999 - can you tell our other Green Dot customers when your case took place?
GetHuman120999: Yes I can. It was afternoon, on декабрь 9-го.
GetHuman: Did you reach out to Green Dot, and if so, how?
GetHuman: And which of these common Green Dot customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman120999 a list of common Green Dot problems)
GetHuman120999: "Overcharge/Strange charge" was why I was trying to call.
GetHuman120999's review of Green Dot customer service
GetHuman: So how would you sum up your experience for GetHuman's Green Dot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman120999: My silver strip from money pak came off can't add my money to my debit card
GetHuman: Can you tell the rest of us a bit more from what happened on 12/09/17?
GetHuman120999: I scratched the silver strip and the numbers can't be read on the money pak
GetHuman: Let's quantify your experience contacting Green Dot. On a scale of 1 to 5, how easy is it go get help on a Green Dot problem?
GetHuman120999: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman120999: I'd give them a one out of five on communication.
GetHuman: And what about Green Dot's ability to quickly and effectively address your problem?
GetHuman120999: For that I would say one out of five.
GetHuman: And finally- any advice for other Green Dot customers?
GetHuman120999: Позвоните им рано днем или поздно. Не забывайте личную информацию или информацию об учетной записи, которая может вам понадобиться, чтобы Green Dot знал, кто вы.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman120999 taken from his Green Dot customer service problem that occurred on декабрь 9-го, 2017.