Groupon: Not at all happy with order received yesterday.
Groupon отзыв клиента от пользователя GetHuman GetHuman-dthames из декабрь 1-го, 2017
Background on GetHuman-dthames's case
GetHuman: GetHuman-dthames - can you tell our other Groupon customers when your case took place?
GetHuman-dthames: Yes. It was evening, on ноябрь 26-го.
GetHuman: Did you reach out to Groupon, and if so, how?
GetHuman: And which of these common Groupon customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-dthames a list of common Groupon problems)
GetHuman-dthames: "Order Never Arrived" was why I was trying to contact.
GetHuman-dthames's review of Groupon customer service
GetHuman: So how would you sum up your experience for GetHuman's Groupon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-dthames: Not at all happy with order received yesterday.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/26/17?
GetHuman-dthames: Item was broken when received yesterday.
GetHuman: Let's quantify your experience contacting Groupon. On a scale of 1 to 5, how easy is it go get help on a Groupon problem?
GetHuman-dthames: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-dthames: I'd give them a four out of five on communication.
GetHuman: And what about Groupon's ability to quickly and effectively address your problem?
GetHuman-dthames: For that I would say five out of five.
GetHuman: And finally- any advice for other Groupon customers?
GetHuman-dthames: Позвоните им рано днем или поздно. Не забывайте личную информацию или информацию об учетной записи, которая может вам понадобиться, чтобы Groupon знал, кто вы.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-dthames taken from his Groupon customer service problem that occurred on ноябрь 26-го, 2017.