Navy Federal Credit Union: They used to provide good customer service. Tod...
Navy Federal Credit Union отзыв клиента от пользователя GetHuman ~Not Happy with NFCU из ноябрь 21-го, 2017
Background on ~Not Happy with NFCU's case
GetHuman: ~Not Happy with NFCU - can you tell our other Navy Federal Credit Union customers when your case took place?
~Not Happy with NFCU: Sure. It was morning, on ноябрь 18-го.
GetHuman: Did you reach out to Navy Federal Credit Union, and if so, how?
GetHuman: And which of these common Navy Federal Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows ~Not Happy with NFCU a list of common Navy Federal Credit Union problems)
~Not Happy with NFCU: "Question" was why I was trying to call.
~Not Happy with NFCU's review of Navy Federal Credit Union customer service
GetHuman: So how would you sum up your experience for GetHuman's Navy Federal Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Not Happy with NFCU: They used to provide good customer service. Today I called * times and got * stupid, rude, insulting employees. Two of them immediately hung up on me, when I didn't immediately answer their questions. Nasty people! I'm now going to the ATM to start withdrawing my money.
GetHuman: Let's quantify your experience contacting Navy Federal Credit Union. On a scale of 1 to 5, how easy is it go get help on a Navy Federal Credit Union problem?
~Not Happy with NFCU: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Not Happy with NFCU: I'd give them a five out of five on communication.
GetHuman: And what about Navy Federal Credit Union's ability to quickly and effectively address your problem?
~Not Happy with NFCU: For that I would say three out of five.
GetHuman: And finally- any advice for other Navy Federal Credit Union customers?
~Not Happy with NFCU: Позвоните им рано днем или поздно. Не забывайте личную информацию или информацию об учетной записи, которая может вам понадобиться, чтобы Navy Federal Credit Union знал, кто вы.
GetHuman: Well there you have it. Some useful feedback and words from ~Not Happy with NFCU taken from his Navy Federal Credit Union customer service problem that occurred on ноябрь 18-го, 2017.