DirecTV: Having just talked to a rep im throughly disgus...
DirecTV отзыв клиента от пользователя GetHuman ~Les in St Louis из ноябрь 28-го, 2017
Background on ~Les in St Louis's case
GetHuman: ~Les in St Louis - can you tell our other DirecTV customers when your case took place?
~Les in St Louis: Sure. It was afternoon, on ноябрь 23-го.
GetHuman: Did you reach out to DirecTV, and if so, how?
GetHuman: And which of these common DirecTV customer issues best describes the reason you wanted to talk to them?
(Shows ~Les in St Louis a list of common DirecTV problems)
~Les in St Louis: "Refund" was why I was trying to call.
~Les in St Louis's review of DirecTV customer service
GetHuman: So how would you sum up your experience for GetHuman's DirecTV customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Les in St Louis: Having just talked to a rep im throughly disgusted I presently have direct tv basic box However Charter offers tele*internet*and television hd for $***(* HD Boxes one with DVR) a month no contract guaranteed * years and YOU want approx the same amount for HD boxes for * tv's??? Ive been a customer for ** years I think its time to change **** Unbelievable!!!
GetHuman: Let's quantify your experience contacting DirecTV. On a scale of 1 to 5, how easy is it go get help on a DirecTV problem?
~Les in St Louis: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Les in St Louis: I'd give them a two out of five on communication.
GetHuman: And what about DirecTV's ability to quickly and effectively address your problem?
~Les in St Louis: For that I would say one out of five.
GetHuman: And finally- any advice for other DirecTV customers?
~Les in St Louis: Позвоните им рано днем или поздно. Не забывайте личную информацию или информацию об учетной записи, которая может вам понадобиться, чтобы DirecTV знал, кто вы.
GetHuman: Well there you have it. Some useful feedback and words from ~Les in St Louis taken from his DirecTV customer service problem that occurred on ноябрь 23-го, 2017.