Metro PCS: No service
Metro PCS отзыв клиента от пользователя GetHuman GetHuman-hollywaf из декабрь 2-го, 2017
Background on GetHuman-hollywaf's case
GetHuman: GetHuman-hollywaf - can you tell our other Metro PCS customers when your case took place?
GetHuman-hollywaf: Yes I can. It was evening, on ноябрь 25-го.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-hollywaf a list of common Metro PCS problems)
GetHuman-hollywaf: "Lost phone" was why I was trying to call.
GetHuman-hollywaf's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-hollywaf: No service
GetHuman: Can you tell the rest of us a bit more from what happened on 11/25/17?
GetHuman-hollywaf: I'm extremely upset! I pay every month ON TIME! At first my bill said March * then Feb **, you can't even give till midnight of the ** an I don't get paid till the* an neither do anyone on SSID. that's some nerve cutting phone service in the middle of the day.
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
GetHuman-hollywaf: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-hollywaf: I'd give them a five out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
GetHuman-hollywaf: For that I would say four out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
GetHuman-hollywaf: Позвоните им рано днем или поздно. Не забывайте личную информацию или информацию об учетной записи, которая может вам понадобиться, чтобы Metro PCS знал, кто вы.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-hollywaf taken from his Metro PCS customer service problem that occurred on ноябрь 25-го, 2017.