Yamaha: Been on hold for over * hrs on * different occa...
Yamaha отзыв клиента от пользователя GetHuman GetHuman-401242 из ноябрь 21-го, 2017
Background on GetHuman-401242's case
GetHuman: GetHuman-401242 - can you tell our other Yamaha customers when your case took place?
GetHuman-401242: Yeah. It was afternoon, on ноябрь 17-го.
GetHuman: Did you reach out to Yamaha, and if so, how?
GetHuman: And which of these common Yamaha customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-401242 a list of common Yamaha problems)
GetHuman-401242: "Warranty" was why I was trying to call.
GetHuman-401242's review of Yamaha customer service
GetHuman: So how would you sum up your experience for GetHuman's Yamaha customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-401242: Been on hold for over * hrs on * different occasions and have been a customer for over ** years. Will be returning every yamaha product.
GetHuman: Let's quantify your experience contacting Yamaha. On a scale of 1 to 5, how easy is it go get help on a Yamaha problem?
GetHuman-401242: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-401242: I'd give them a four out of five on communication.
GetHuman: And what about Yamaha's ability to quickly and effectively address your problem?
GetHuman-401242: For that I would say five out of five.
GetHuman: And finally- any advice for other Yamaha customers?
GetHuman-401242: Позвоните им рано днем или поздно. Не забывайте личную информацию или информацию об учетной записи, которая может вам понадобиться, чтобы Yamaha знал, кто вы.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-401242 taken from his Yamaha customer service problem that occurred on ноябрь 17-го, 2017.