I called for my Uncle who is hearing impaired... отзыв клиента от пользователя GetHuman GetHuman-289767 из ноябрь 27-го, 2017

Background on GetHuman-289767's case

GetHuman: GetHuman-289767 - can you tell our other customers when your case took place?
GetHuman-289767: Yeah. It was morning, on ноябрь 24-го.
GetHuman: Did you reach out to, and if so, how?
GetHuman-289767: I used the 800-489-4646 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-289767 a list of common problems)
GetHuman-289767: "Where to buy" was why I was trying to call.

GetHuman-289767's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-289767: I called for my Uncle who is hearing impaired. Someone*thing sent him a letter stting his address was incorrect. Not true. When I tried to tell the lady that his address had not changed and gave her the address. She said she could " not give out any info". I said I am giving you the info. Here is the address just look in your file and see he has not moved it is the same. She stated she could not unless my Uncle called. i said did you not hear what I said he cannot use a telephone. No alternative
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
GetHuman-289767: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-289767: I'd give them a four out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
GetHuman-289767: For that I would say one out of five.
GetHuman: And finally- any advice for other customers?
GetHuman-289767: Позвоните им рано днем или поздно. Не забывайте личную информацию или информацию об учетной записи, которая может вам понадобиться, чтобы знал, кто вы.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-289767 taken from his customer service problem that occurred on ноябрь 24-го, 2017.

1.00 of 5 stars | 10 reviews

GetHuman-289767's Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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