GMBenefits.com: I made two calls each with approximately same w...
GMBenefits.com отзыв клиента от пользователя GetHuman ~DRacey из ноябрь 1-го, 2017
Background on ~DRacey's case
GetHuman: ~DRacey - can you tell our other GMBenefits.com customers when your case took place?
~DRacey: Sure. It was evening, on октябрь 25-го.
GetHuman: Did you reach out to GMBenefits.com, and if so, how?
GetHuman: And which of these common GMBenefits.com customer issues best describes the reason you wanted to talk to them?
(Shows ~DRacey a list of common GMBenefits.com problems)
~DRacey: "Returns" was why I was trying to call.
~DRacey's review of GMBenefits.com customer service
GetHuman: So how would you sum up your experience for GetHuman's GMBenefits.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DRacey: I made two calls each with approximately same wait time. Both individuals both Robert Ryan and Lisa Lucas were very polite, helpful and informative. Very impressed.
GetHuman: Let's quantify your experience contacting GMBenefits.com. On a scale of 1 to 5, how easy is it go get help on a GMBenefits.com problem?
~DRacey: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DRacey: I'd give them a one out of five on communication.
GetHuman: And what about GMBenefits.com's ability to quickly and effectively address your problem?
~DRacey: For that I would say two out of five.
GetHuman: And finally- any advice for other GMBenefits.com customers?
~DRacey: Позвоните им рано днем или поздно. Не забывайте личную информацию или информацию об учетной записи, которая может вам понадобиться, чтобы GMBenefits.com знал, кто вы.
GetHuman: Well there you have it. Some useful feedback and words from ~DRacey taken from his GMBenefits.com customer service problem that occurred on октябрь 25-го, 2017.