GMBenefits.com: I need an e-mail because I cannot use a phone s...

GMBenefits.com отзыв клиента от пользователя GetHuman ~thelmal170 из ноябрь 25-го, 2017

Background on ~thelmal170's case

GetHuman: ~thelmal170 - can you tell our other GMBenefits.com customers when your case took place?
~thelmal170: Yeah. It was late at night, on ноябрь 24-го.
GetHuman: Did you reach out to GMBenefits.com, and if so, how?
~thelmal170: I used the 800-489-4646 number I found for on the GetHuman GMBenefits.com customer phone number page I was on: GMBenefits.com Customer Service Phone Number
GetHuman: And which of these common GMBenefits.com customer issues best describes the reason you wanted to talk to them?
(Shows ~thelmal170 a list of common GMBenefits.com problems)
~thelmal170: "Where to buy" was why I was trying to call.

~thelmal170's review of GMBenefits.com customer service

GetHuman: So how would you sum up your experience for GetHuman's GMBenefits.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~thelmal170: I need an e-mail because I cannot use a phone since I'm hard of hearing. I have difficulty understanding what is being said. I got a letter stating that fidelity is unable to process the tax withholding due to missing info. I don't understand. I thought filled the form out correctly.
GetHuman: Let's quantify your experience contacting GMBenefits.com. On a scale of 1 to 5, how easy is it go get help on a GMBenefits.com problem?
~thelmal170: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~thelmal170: I'd give them a two out of five on communication.
GetHuman: And what about GMBenefits.com's ability to quickly and effectively address your problem?
~thelmal170: For that I would say one out of five.
GetHuman: And finally- any advice for other GMBenefits.com customers?
~thelmal170: Позвоните им рано днем или поздно. Не забывайте личную информацию или информацию об учетной записи, которая может вам понадобиться, чтобы GMBenefits.com знал, кто вы.
GetHuman: Well there you have it. Some useful feedback and words from ~thelmal170 taken from his GMBenefits.com customer service problem that occurred on ноябрь 24-го, 2017.

GMBenefits.com

1.00 of 5 stars | 10 reviews

~thelmal170's GMBenefits.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like GMBenefits.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with GMBenefits.com in any way.

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