GameStop: I have never experienced worse customer service...
GameStop отзыв клиента от пользователя GetHuman ~katmcgo из ноябрь 26-го, 2017
Background on ~katmcgo's case
GetHuman: ~katmcgo - can you tell our other GameStop customers when your case took place?
~katmcgo: Yup. It was late at night, on ноябрь 18-го.
GetHuman: Did you reach out to GameStop, and if so, how?
GetHuman: And which of these common GameStop customer issues best describes the reason you wanted to talk to them?
(Shows ~katmcgo a list of common GameStop problems)
~katmcgo: "Account Access" was why I was trying to call.
~katmcgo's review of GameStop customer service
GetHuman: So how would you sum up your experience for GetHuman's GameStop customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~katmcgo: I have never experienced worse customer service. After being on the phone for two hours (the highest I could write on this was ** minutes), my problem was still not solved. I will not be buying anything from Gamestop again.
GetHuman: Let's quantify your experience contacting GameStop. On a scale of 1 to 5, how easy is it go get help on a GameStop problem?
~katmcgo: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~katmcgo: I'd give them a one out of five on communication.
GetHuman: And what about GameStop's ability to quickly and effectively address your problem?
~katmcgo: For that I would say one out of five.
GetHuman: And finally- any advice for other GameStop customers?
~katmcgo: Позвоните им рано днем или поздно. Не забывайте личную информацию или информацию об учетной записи, которая может вам понадобиться, чтобы GameStop знал, кто вы.
GetHuman: Well there you have it. Some useful feedback and words from ~katmcgo taken from his GameStop customer service problem that occurred on ноябрь 18-го, 2017.