GameStop: Worst customer service ever not to mention game...

GameStop отзыв клиента от пользователя GetHuman ~pistolkick из ноябрь 26-го, 2017

Background on ~pistolkick's case

GetHuman: ~pistolkick - can you tell our other GameStop customers when your case took place?
~pistolkick: Yes. It was afternoon, on ноябрь 25-го.
GetHuman: Did you reach out to GameStop, and if so, how?
~pistolkick: I used the 800-883-8895 number I found for on the GetHuman GameStop customer phone number page I was on: GameStop Customer Service Phone Number
GetHuman: And which of these common GameStop customer issues best describes the reason you wanted to talk to them?
(Shows ~pistolkick a list of common GameStop problems)
~pistolkick: "Returns" was why I was trying to call.

~pistolkick's review of GameStop customer service

GetHuman: So how would you sum up your experience for GetHuman's GameStop customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pistolkick: Worst customer service ever not to mention game stop absolutely steals shark cards from customers gives you the wrong code so they can take it , don't believe me ask Microsoft there words not mine
GetHuman: Let's quantify your experience contacting GameStop. On a scale of 1 to 5, how easy is it go get help on a GameStop problem?
~pistolkick: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pistolkick: I'd give them a four out of five on communication.
GetHuman: And what about GameStop's ability to quickly and effectively address your problem?
~pistolkick: For that I would say one out of five.
GetHuman: And finally- any advice for other GameStop customers?
~pistolkick: Позвоните им рано днем или поздно. Не забывайте личную информацию или информацию об учетной записи, которая может вам понадобиться, чтобы GameStop знал, кто вы.
GetHuman: Well there you have it. Some useful feedback and words from ~pistolkick taken from his GameStop customer service problem that occurred on ноябрь 25-го, 2017.


1.08 of 5 stars | 80 reviews

~pistolkick's GameStop Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like GameStop, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with GameStop in any way.

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