Metro PCS: Im pissed at this service I can't have a decent...

Metro PCS отзыв клиента от пользователя GetHuman GetHuman-godsw из декабрь 1-го, 2017

Background on GetHuman-godsw's case

GetHuman: GetHuman-godsw - can you tell our other Metro PCS customers when your case took place?
GetHuman-godsw: Yup. It was late at night, on ноябрь 25-го.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman-godsw: I used the 888-863-8768 number I found for on the GetHuman Metro PCS customer phone number page I was on: Metro PCS Customer Service Phone Number
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-godsw a list of common Metro PCS problems)
GetHuman-godsw: "Lower my bill" was why I was trying to call.

GetHuman-godsw's review of Metro PCS customer service

GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-godsw: Im pissed at this service I can't have a decent conversation without *minutes later phone cuts off,i
GetHuman: Can you tell the rest of us a bit more from what happened on 11/25/17?
GetHuman-godsw: In and out going calls,my other phone through you I didn't have that problem,also I pd my bill on line and now they are sending me a text saying pay your bill,what is going wrong with metropcs,I've been with you for almost * years and I've never been this angry with this company and all I did was up grade my phone you need to fix this immediately. A very angry and disappointed customer!!!!!!! Jennifer Hunter ***-***-****
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
GetHuman-godsw: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-godsw: I'd give them a four out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
GetHuman-godsw: For that I would say three out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
GetHuman-godsw: Позвоните им рано днем или поздно. Не забывайте личную информацию или информацию об учетной записи, которая может вам понадобиться, чтобы Metro PCS знал, кто вы.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-godsw taken from his Metro PCS customer service problem that occurred on ноябрь 25-го, 2017.

Metro PCS

1.92 of 5 stars | 475 reviews

GetHuman-godsw's Metro PCS Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Metro PCS, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Metro PCS in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!