Expedia (Canada): Considerable wait and * calls but got there in...

Expedia (Canada) отзыв клиента от пользователя GetHuman ~DaveS из ноябрь 20-го, 2017

Background on ~DaveS's case

GetHuman: ~DaveS - can you tell our other Expedia (Canada) customers when your case took place?
~DaveS: Sure. It was morning, on ноябрь 18-го.
GetHuman: Did you reach out to Expedia (Canada), and if so, how?
~DaveS: I used the 888-397-3342 number I found for on the GetHuman Expedia (Canada) customer phone number page I was on: Expedia (Canada) Customer Service Phone Number
GetHuman: And which of these common Expedia (Canada) customer issues best describes the reason you wanted to talk to them?
(Shows ~DaveS a list of common Expedia (Canada) problems)
~DaveS: "Cancel Trip" was why I was trying to call.

~DaveS's review of Expedia (Canada) customer service

GetHuman: So how would you sum up your experience for GetHuman's Expedia (Canada) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DaveS: Considerable wait and * calls but got there in the end. Wrong date and wrong room on "unchangeable" booking was ultimately changed. Thank you Nashwa
GetHuman: Let's quantify your experience contacting Expedia (Canada). On a scale of 1 to 5, how easy is it go get help on a Expedia (Canada) problem?
~DaveS: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DaveS: I'd give them a two out of five on communication.
GetHuman: And what about Expedia (Canada)'s ability to quickly and effectively address your problem?
~DaveS: For that I would say one out of five.
GetHuman: And finally- any advice for other Expedia (Canada) customers?
~DaveS: Позвоните им рано днем или поздно. Не забывайте личную информацию или информацию об учетной записи, которая может вам понадобиться, чтобы Expedia (Canada) знал, кто вы.
GetHuman: Well there you have it. Some useful feedback and words from ~DaveS taken from his Expedia (Canada) customer service problem that occurred on ноябрь 18-го, 2017.

Expedia (Canada)

2.29 of 5 stars | 35 reviews

~DaveS's Expedia (Canada) Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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