Expedia (Canada): Wait response is faster but the customer servic...
Expedia (Canada) отзыв клиента от пользователя GetHuman GetHuman-406334 из ноябрь 28-го, 2017
Background on GetHuman-406334's case
GetHuman: GetHuman-406334 - can you tell our other Expedia (Canada) customers when your case took place?
GetHuman-406334: Yes. It was morning, on ноябрь 21-го.
GetHuman: Did you reach out to Expedia (Canada), and if so, how?
GetHuman: And which of these common Expedia (Canada) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-406334 a list of common Expedia (Canada) problems)
GetHuman-406334: "Change Trip" was why I was trying to call.
GetHuman-406334's review of Expedia (Canada) customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia (Canada) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-406334: Wait response is faster but the customer service is not able to resolve my problem. He still has to transfer me to the regular customer service, therefore, it's useless.
GetHuman: Let's quantify your experience contacting Expedia (Canada). On a scale of 1 to 5, how easy is it go get help on a Expedia (Canada) problem?
GetHuman-406334: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-406334: I'd give them a two out of five on communication.
GetHuman: And what about Expedia (Canada)'s ability to quickly and effectively address your problem?
GetHuman-406334: For that I would say five out of five.
GetHuman: And finally- any advice for other Expedia (Canada) customers?
GetHuman-406334: Позвоните им рано днем или поздно. Не забывайте личную информацию или информацию об учетной записи, которая может вам понадобиться, чтобы Expedia (Canada) знал, кто вы.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-406334 taken from his Expedia (Canada) customer service problem that occurred on ноябрь 21-го, 2017.