Expedia (Canada): Expedia.CA could not handle my itinerary from E...

Expedia (Canada) отзыв клиента от пользователя GetHuman GetHuman-78807 из ноябрь 15-го, 2017

Background on GetHuman-78807's case

GetHuman: GetHuman-78807 - can you tell our other Expedia (Canada) customers when your case took place?
GetHuman-78807: Yeah. It was afternoon, on ноябрь 9-го.
GetHuman: Did you reach out to Expedia (Canada), and if so, how?
GetHuman-78807: I used the 888-397-3342 number I found for on the GetHuman Expedia (Canada) customer phone number page I was on: Expedia (Canada) Customer Service Phone Number
GetHuman: And which of these common Expedia (Canada) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-78807 a list of common Expedia (Canada) problems)
GetHuman-78807: "Cancel Trip" was why I was trying to call.

GetHuman-78807's review of Expedia (Canada) customer service

GetHuman: So how would you sum up your experience for GetHuman's Expedia (Canada) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-78807: Expedia.CA could not handle my itinerary from Expedia.com. However, the Canadian agent answered immediately, spoke legible English and is attempting to locate an ENGLISH speaking agent at .com! Did not work-connection did not go through-therefore Expedia.com has disconnected me three times. Expedia.com agents hung up on me twice when I requested a supervisor. So far I have been attempting unsuccessfully,for over an hour, to resolve a problem.
GetHuman: Let's quantify your experience contacting Expedia (Canada). On a scale of 1 to 5, how easy is it go get help on a Expedia (Canada) problem?
GetHuman-78807: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-78807: I'd give them a three out of five on communication.
GetHuman: And what about Expedia (Canada)'s ability to quickly and effectively address your problem?
GetHuman-78807: For that I would say two out of five.
GetHuman: And finally- any advice for other Expedia (Canada) customers?
GetHuman-78807: Позвоните им рано днем или поздно. Не забывайте личную информацию или информацию об учетной записи, которая может вам понадобиться, чтобы Expedia (Canada) знал, кто вы.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-78807 taken from his Expedia (Canada) customer service problem that occurred on ноябрь 9-го, 2017.

Expedia (Canada)

2.29 of 5 stars | 35 reviews

GetHuman-78807's Expedia (Canada) Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Expedia (Canada), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Expedia (Canada) in any way.

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